Shipping Policy

Free USA Shipping!

All orders ship free within the USA. International shipping costs are calculated at checkout. 

Shipping Method: Most orders are shipped via First Class Mail or Priority Mail with the US Postal Service. Occasionally we ship via UPS.

Turnaround Times: Ready to ship items are commonly shipped within 2 business days. Custom orders can take up to 3 weeks, depending on the length of the process to make your custom rug or mat. 

Order Tracking: You will receive an email as soon as your item ships including information about your order such as tracking and estimated delivery times.

International Orders: In addition to the shipping charges paid upon order, you may encounter customs charges at your local postal facility. These additional charges are your responsibility as a buyer. We have no control over the process of these charges, and we are not responsible for any duty fees, taxes or other costs associated with the delivery process.